Opening an Account
You may obtain a New Account Form from any Henry Schein Ash Arcona Representative or by contacting any of our offices. Subject to a satisfactory credit check, an account will be opened and an initial credit limit will be established. This limit may be adjusted periodically according to purchase history and promptness of payment.

Payment Terms
Payment is due upon invoicing. Monthly statements are printed throughout the month according to each customer's statement cycle date. The statement will summarize all invoices, credit notes and payments during the monthly statement cycle. Please pay the net balance owing promptly to avoid interest charges which will be applied to overdue balances at the rate of 2% per month. (26.8% pa.) Service charges will apply to N.S.F. cheques. Payments made using credit cards will be processed when merchandise is shipped and invoiced.

Shipping
Merchandise orders are normally processed the day of receipt and shipped by courier the same day. Delivery is generally next day or within two days. Ordinarily, freight is free on all merchandise orders in the Greater Vancouver area, on all merchandise orders over $50.00 (before taxes) in Ontario and Quebec, and on all merchandise orders over $75.00 (before taxes) in B.C. (outside the Greater Vancouver area), Alberta, Saskatchewan, Manitoba and the Maritimes. For merchandise orders of less than the minimum dollar value noted above, a nominal freight charge of $5.00 will be added to the original invoice. A nominal handling charge will apply to all orders.

Handling Charges
Due to various increases in shipping costs, a nominal handling charge may be applied on orders.

Claims
Please check your order immediately upon receipt. If there is any damage in transit or any shortage to the order, please advise us within three business days of receipt of the goods.

Dangerous Goods
Some products are deemed to be dangerous by the Ministry of Transport. In some cases we can absorb the extra costs incurred to ship these goods but additional charges may apply on certain products, to certain areas.

Prices
All prices are published in Canadian dollars. We are not responsible for typographical errors. All prices are subject to change at any time without notice and price increases may be passed on in the event of adverse currency exchange fluctuations or manufacturer price increases.

Taxes
The prices quoted in this catalogue do not include GST (Goods and Services Tax), PST (Provincial Sales Tax), or HST (Harmonized Sales Tax). All applicable taxes will be charged on each invoice. All tax exemptions should be submitted to Head office in Niagara-on-the-Lake.

International Orders
We proudly serve healthcare professionals and governments throughout the world. To place orders or for inquiries on export terms and conditions, please contact our International Department: 1-516-843-5325 or fax: 1-516-843-5676.

Large Equipment Orders
A deposit of 25% is required on all large equipment orders. The balance of payment is due when equipment is delivered to you. Large equipment orders cannot be cancelled and are non-returnable. Architectural and design services are available for a moderate fee. We honour all manufacturers warranties and provide a 30-day labour warranty. Large equipment will usually be delivered within 6 to 8 weeks. Frequently purchased items may be in stock.

Precious Metals
Because of the extreme volatility of the world precious metals market, we reserve the right to adjust prices and to limit quantities. Orders for in- stock items will be accepted and billed at the lowest possible price prevailing at the time of receipt of your order in our office. All silver and gold sales are final. No returns.

Warranty
Henry Schein Ash Arcona Inc. makes no representation or warranty, express or implied (including the implied warranties of merchantability and fitness for a particular purpose) concerning the products listed in this catalogue.